Introduction
At Balyogi – Shree Sadananda Maharaj Sidh Vanaspati Upchar Kendra Saunstha, we value your trust and are deeply committed to protecting your personal information. This privacy policy outlines the types of data we collect, how we use it, and the measures we take to ensure your privacy and security when you use our website, purchase products, or interact with us online.
Information We Collect
We collect personal and technical information necessary to provide you with our services. This includes:
- Personal Information:
- Identity Data: Name, address, phone number, email address, and other contact details.
- Payment Data: Credit or debit card details, billing addresses, and transaction information.
- Order Details: Purchase history, preferences, and product choices.
- Technical Information:
- IP Address: For website functionality and security purposes.
- Browser and Device Details: Type, version, and operating system to optimize user experience.
- Usage Data:
- Pages visited, time spent, and user interactions to enhance website functionality.
- Location data (if permitted by your device).
How We Use Your Information
Your personal information is used for the following purposes:
- Order Fulfillment:
- Process payments, confirm orders, and deliver products to your specified address.
- Customer Support:
- Respond to queries, provide after-sales assistance, and handle disputes.
- Marketing:
- Notify you about promotions, new products, or updates (with your consent).
- Website Optimization:
- Analyze browsing behavior to improve user experience and website performance.
- Security:
- Detect and prevent fraud, unauthorized access, or other illegal activities.
Data Protection
We prioritize the security of your personal information by implementing the following measures:
- Encryption:
- Payment data is secured using Secure Sockets Layer (SSL) technology during transactions.
- Access Control:
- Only authorized personnel can access sensitive data, and this access is monitored and logged.
- Data Retention:
- We store your information only as long as necessary for legal or business purposes.
- Periodic Audits:
- Regular security checks are conducted to identify and fix vulnerabilities.
Sharing of Information
We do not sell, rent, or trade your personal information. However, your data may be shared under these circumstances:
- Service Providers:
- Third-party vendors (e.g., payment processors, shipping companies) require access to complete their tasks.
- Legal Obligations:
- In compliance with the law, or to prevent fraud and ensure security.
- Confidentiality Agreements:
- Third parties are bound to use your data solely for the intended purpose under strict confidentiality.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience:
- Types of Cookies Used:
- Necessary Cookies: Required for basic functionality.
- Performance Cookies: Track website performance and visitor behavior.
- Preference Cookies: Store language and layout preferences.
- Advertising Cookies: Deliver personalized ads (if applicable).
- Managing Cookies:
- You can control or delete cookies through your browser settings. However, disabling cookies may limit some website features.
Your Rights
We respect your rights to control your personal data. You can:
- Access Information:
- Request a copy of the personal data we hold about you.
- Correct Information:
- Update any inaccurate or incomplete data.
- Delete Information:
- Request deletion of your data, subject to legal obligations.
- Restrict Processing:
- Limit how we use your data in specific circumstances.
To exercise your rights, please contact us at care@balyogi.com We will respond within 30 days.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of other websites and encourage you to review their policies.
Changes to This Privacy Policy
We may revise this policy as needed to reflect changes in our practices or legal requirements. Updated versions will be posted on this page, and significant updates will be communicated via email (if applicable).
